![]() People and communities: Regulation that’s driven by people’s needs and experiences, focusing on what’s important to people and communities when they access, use and move between services.We set out our ambitions under four themes Our purpose and our role as a regulator won’t change – but how we work will be different. We’ll review this strategy regularly so we can adapt to changes and be prepared for what the future holds. Our strategy is purposefully ambitious, and to implement it we will need to work closely with others to make it a reality. This new strategy strengthens our commitment to deliver our purpose: to ensure health and care services provide people with safe, effective, compassionate, high-quality care and to encourage those services to improve. It means our regulation will be more relevant to the way care is now delivered, more flexible to manage risk and uncertainty, and will enable us to respond in a quicker and more proportionate way as the health and care environment continues to evolve. Our new strategy combines this learning and experience and we’ve developed it with valuable contributions from the public, service providers and all our partners. What we’ve learned from the past five years puts us in a better position for the future. We’re changing how we regulate to improve care for everyone.
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